Privacy policy

Alphaweighted (the “Company” or “we”) take your privacy very seriously. Our philosophy is to have the smallest privacy footprint possible and to be open, transparent and decent in how we operate with your data.

The purpose of this policy is to describe what information we collect and hold, and what we do with it.

Applicability

This policy applies to all visitors to the Web Site or Documentation, and all standard accounts. If you have an offline agreement with us, that agreement overrides this policy.

By submitting your information through our Website or Software you agree to the terms of this policy and expressly consent to the collection, use and disclosure in accordance with this policy.

Compliance

We are compliant with, and operate within the terms of, the GDPR, CCPA and other relevant legislation.

Part of this compliance includes your right to access (and request removal of) any data we hold about you. If you wish to make such a request, please contact us at [email protected]. Requests will be handled in compliance with relevant legislation.

Information we collect & how it is used

Web analytics

Use of our web site and documentation includes basic Web Analytics, so that we can understand the effectiveness of our content.

We use a privacy-first analytics solution Cloudflare Analytics which does not use cookies nor does it perform any ‘fingerprinting’.

Your online account

When you sign in or create an account at https://alphaweighted.com you use a 3rd party sign-in (e.g. Github, Google, Apple, Microsoft) that you already have and which is governed by the 3rd party’s terms.

Through that sign-in, we collect only basic profile information (e.g. name, email, locale, URL to avatar image) which you consent to via your signin provider at the point of signing in. We retain this information for the life of your account with us.

You may provide further details in your online account, including your company name, and configuration details that you choose for how the Software should be configured for you (e.g. which modules to include). This information held securely and not disclosed to 3rd parties. The Configurator does not permit you to enter sensitive data such as 3rd party API keys into our online services.

Subscriptions & payments

We use a reputable 3rd party payments processor and we do not collect, hold, store nor have access to your payment details.

We do collect and retain records relating to any payments or subscriptions (e.g. amount paid, when, what for) for the purposes of administering your account and subscription, and for administering our business as required by law.

The Software

When you download and use the Software you may enter information into the Software, including sensitive information such as your API keys for 3rd party data vendors.

We do not have access to this information, and no mechanism exists for us to be able to access it. The Software does not include Telemetry, and only contacts our servers for license validation.

The Software is self-hosted by You on your infrastructure, and as such it is your responsibility to ensure its security.

Forums & communications

If you choose to communicate with us, including participating in any online forum hosted by us, anything you post may be visible to others in accordance with our Terms of Service. Your participation may also be subject to the terms and privacy policies of any 3rd party platform used to host such a forum, which will be made clear for you to review and consent to prior to such participation. Any such participation shall be optional and at your discretion.

3rd party integrations

You may choose to use a number of 3rd party integrations in your use of the Software, e.g. for market data. Any such activity by you is at your discretion and is bound by the terms you agree with the 3rd party.

We do not have access to your credentials with any 3rd party nor any communications with nor data received from those 3rd parties.

Anonymous aggregated data

We reserve the right to share anonymous aggregated data publicly, such as (for example) the relative popularity of AWTS modules as determined by how often they are used in the Configurator.

Such disclosure will be aggregated and anonymous and not contain sufficient detail to identify any customer.

More specifically, the Software does not contain any Telemetry and we do not have access to how it is used, so it is not possible for us to see nor disclose any sensitive activity (such as, for example, trading patterns).

Disclosure

We do not disclose your data to any third party except as expressly outlined in this policy or for these limited circumstances:

to protect, enforce, or defend the legal rights, privacy, safety or property of the Company, our affiliates or their employees, agents and contractors (including enforcement of our agreements and Terms of Use)
to protect against fraud
to comply with the law, where we are obligated to disclose such data to a government or law enforcement
to respond to valid requests from government and public authorities

Such disclosures, if made, may be outside your country of residence.

Location

Any information you provide to us will be stored and processed on secure servers hosted in the United States and/or the United Kingdom.

Marketing

If you consent, we may periodically contact you electronically to update/inform you about new or exciting developments relating to alphaweighted or AWTS. You can manage your consent online in your profile at https://account.alphaweighted.com

We do not disclose your data, nor sell access to you, to any third party for any marketing purposes besides what you may consent to in your online profile.

Cookies

When you visit our Web Site or Documentation we may set a cookie for the sole purpose of maintaining your authenticated login session with us.

We do not use 3rd party cookies. We do not use tracking cookies. We do not use any web analytics that sets cookies nor allows tracking.

Contact

For any privacy questions or concerns please contact us at [email protected]

Changes to this policy

This policy may be updated from time to time. The last updated date is displayed at the top of the page. Any changes become effective at the time they are published.

We will not make changes that materially affect the privacy of your data without giving advance warning and/or the ability to opt in/out of the change.